CCNA & RingCentral
The perfect partnership for your cloud communication and collaboration transformation
Cloud – the essential ingredient for modern communication and collaboration.
Modern customer support demands omnichannel engagement from anywhere, at any time.
Enhancing customer support through a cloud transformation enables mobility, security, efficiency and collaboration functionalities for the modern contact centre.
In times of increased customer and economic uncertainty, investing in the future of how you communicate and collaborate as an organisation has never been more essential.
CCNA guides BridgeClimb to the cloud
Discover how this perfect partnership successfully delivered an end-to-end communications and collaboration transformation for one of the planet’s most iconic tourist organisations.
Moving to a cloud phone system and ucaas
Whether you’re considering deploying a new system or upgrading an existing one, you probably have a number of questions about UCaaS vs. other more traditional technologies and what to expect if you deploy a cloud solution. This guide provides answers to the most common questions customers have and gives an overview of your choices when it comes to technology platforms—PBX, IP PBX, and cloud..Grab Your Copy
The Key Benefits of Cloud-based
communications and collaboration
A true customer Omni channel experience
Secure – cyber protected, backup, disaster recovery of CX data
IVR, Self-Services, Advanced Routing and Catboats
Deliver live support – anywhere, anytime
Enhance CX with Social Media Content Integration
Seamlessly scale with ease
How app overload is reshaping the digital workplace report
Information is coming from everywhere, with unlimited ways for it to be delivered. Notifications flood mobiles; ads inundate web browsers; news and social media jostle for attention. Want to cuddle with puppies? There’s an app for that, and virtually everything else. Amidst a surplus of technology, we face a glaring deficit of order. Alvin Toffler first introduced the concept of information overload in 1970; today that disconcerting feeling has spilled into the workplace and is hampering how work gets done..Grab Your Copy
Let's work together
Is it time for your organisation to transform the way they are communicating and collaborating? CCNA are the experts in delivering leading technology solutions required to meet today’s customer needs. Speak to us today to learn how we can help your organisation.