Cloud Contact Centre
Maximise the Benefits of the Cloud for Your Business
CCNA delivers secure cloud solutions around contact centres, unified communications, mobility applications, and advanced application management. We provide guidance across all major cloud computing models from any starting point.
Cloud solutions help increase agility, improve collaboration, streamline utilisation, and improve the bottom line.
Our CC Cloud Partners
Let's work together
We deliver leading technology solutions and services within the Enterprise, Government, and Carrier market place
Modern customers want seamless customer support across multiple touchpoints. You need an omnichannel contact centre solution.
If you want a fuller picture of customer behaviour, and you have a large volume of customer calls to analyse, speech analytics is a must.
Sydney experienced major socioeconomic changes when COVID-19 struck. Traffic dropped by 50% when the stay-at-home orders were first enforced. Rent prices also dropped by up to 8.8% when the pandemic arrived—one of the most precipitous plummets ever in the local...