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Contact Centre

Contact centres are crucial to the way organisations communicate with their customers. It must be agile enough to respond to customer inquiries in a timely and personalised manner. Let CCNA improve your contact centre efficiency and empower your agents with the tools necessary to enhance your customer experience.

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YOUR DEFINITIVE GUIDE TO

Contact Centre
Technology in 2021

Our Blog

CCNA Wins GoTo Connect Contact Centre Pro Award 2022

CCNA Wins GoTo Connect Contact Centre Pro Award 2022

CCNA is proud to announce that we have been recognised as one of GoTo’s (formerly LogMeIn) top performing implementation partners. CCNA delivers leading technology solutions and services within the Enterprise, Government, and Carrier market place. Our goal is always...

CCNA Awarded 2021’s CRN Impact Award for Work with DFES

CCNA Awarded 2021’s CRN Impact Award for Work with DFES

  CCNA was named the winner of the 2021 CRN Impact Award for Workforce Empowerment for our work with the Department of Fire and Emergency Services (DFES) in Western Australia. The DFES looked to CCNA to help save lives by replacing an outdated 000 phone system...

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We deliver leading technology solutions and services within the Enterprise, Government, and Carrier market place

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