Converged Communication Network Applications

The innovative design, development, and implementation of converged Voice, Video, Application, and Data solutions

Committed to delivering an exceptional customer experience with a Net Promoter Score (NPS) of 82

Our Services

CCNA offers a range of services aimed at delivering exceptional results for our clients. We see your Business and Technology solution from the consultation phase through to project management, implementation and ongoing support.

CC Network

Robust, Agile and Always On

CC Unified Communications

Communications for the Modern Enterprise

CC Contact Centre

It’s All About the Customer – Optimise Expectations

CC Storage

Access Business Critical Data Faster and More Reliably

CC Secured

Protect your Business and Customer Data

Case Study

CCNA take starring role in Disney’s comms upgrade

Learn how CCNA improved Disney Australia’s telephony and network infrastructure by reducing environment fit-out time, reducing risk and increasing scalability. CCNA was well adapted to the specific telephony and infrastructure needs of Disney Australia, and they trusted CCNA to deliver the […]

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Case Study

CCNA prescribes the solution to simplify Virtus Health’s phone systems

Discover how CCNA helped Virtus Health, Australia’s largest IVF provider, untangle their complex amalgamation of inherited telephony systems, and digitally transform to meet today’s growing customer support and communication needs.

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Project Success Story

CCNA help HRWWG make the right call with their telephony transformation

Explore how CCNA helped Hunter Region Working Women’s Group achieve the customer support upgrades they needed without sacrificing their focus on their current operations in the process.

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Recent Awards

GWA Group: IDC Future Enterprise Award 2022

by CCNA Marketing | Aug 23, 2023

GWA Group's Triumph: IDC Best in Future of Digital Infrastructure Award In today's rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to stay ahead of the curve and deliver unparalleled customer experiences. The recent win by...

CCNA in the CRN State of the Australian Managed Service Providers 2023 Report

by CCNA Marketing | Apr 19, 2023

Are you curious about the state of managed communication services in 2023? Recently, our director Craig Sims was featured in the CRN State of the Australian Managed Service Providers (MSPs) 2023 report. CRN Australia serves as a primary hub of news and business...

CCNA Recognised as NICE’s A/NZ Business Development Partner 2021

by CCNA Marketing | Apr 8, 2022

Converged Communication Network Applications Pty Ltd (CCNA), is delighted to have been awarded the title of NICE A/NZ business development partner of the year (2021). NICE is an industry leader in contact centres, providing a digital-first, hyper-personalised...

GWA Group: IDC Future Enterprise Award 2022

by CCNA Marketing | Aug 23, 2023

GWA Group's Triumph: IDC Best in Future of Digital Infrastructure Award In today's rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to stay ahead of the curve and deliver unparalleled customer experiences. The recent win by...

CCNA in the CRN State of the Australian Managed Service Providers 2023 Report

by CCNA Marketing | Apr 19, 2023

Are you curious about the state of managed communication services in 2023? Recently, our director Craig Sims was featured in the CRN State of the Australian Managed Service Providers (MSPs) 2023 report. CRN Australia serves as a primary hub of news and business...

GWA Group: IDC Future Enterprise Award 2022

by CCNA Marketing | Aug 23, 2023

GWA Group's Triumph: IDC Best in Future of Digital Infrastructure Award In today's rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to stay ahead of the curve and deliver unparalleled customer experiences. The recent win by...