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Case Study

CCNA enhances Macquarie University’s security & network access control

See how CCNA seamlessly managed the installation of a Smart Lock from ASSA ABLOY, coupled with Aruba ClearPass for Macquarie University.

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eBook

Your Definitive Guide to Contact Centre Technology

Whether your business needs a core phone system, a CRM, applications that enable productivity, or even advanced analytics – you can integrate with the rest of your Contact Centre technology stack.

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Case Study

CCNA helps Alta-1 make the right call with their telephony system

Alta-1 provides a safe place for teens who cannot attend mainstream schools. Their new campus was in need for a better infrastructure to support building connections with students. See how CCNA implemented a complete cutover and rollout of a new telephony system for Alta-1.

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Case Study

The historic Glen Hotel keeps Queenslanders connected with CCNA

The Glen Hotel, situated in Eight Mile Plains in Queensland, has an extensive history of supporting and connecting its customers. It is amongst Queensland’s oldest continuously trading licensed premises, beginning in 1865! Explore how CCNA delivered the experience and support The Glen needed to continue their legacy.

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Project Success Story

CCNA takes the call to resolve Intrado’s routing and portal challenges

Global web conferencing powerhouse, Intrado, has been delivering telephony, conferencing and collaboration tools for organisations since its inception as West TeleServices in 1986. See how CCNA takes the call to resolve Intrado’s routing and portal challenges.

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Project Success Story

Fintech pioneer makes the switch to SIP with CCNA

For the financial technology sector, time is money. Discover how CCNA’s project management expertise guided this global fintech leader in modernising their organisation’s communications by making the switch to SIP.

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Project Success Story

CCNA deliver the right prescription for Nepean Hospital’s comms

A busy hospital is one place where communication lines are most critical. Discover how CCNA worked with Nepean Hospital to scale up to meet their growing communities needs without interrupting their essential focus on delivering quality care and medical support.

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eBook

Moving to a Cloud Phone System and UCaaS eBook

Whether you’re considering deploying a new system or upgrading an existing one, you probably have a number of questions about UCaaS vs. other more traditional technologies and what to expect if you deploy a cloud solution. This guide provides answers […]

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Report

Report – From Workplace Chaos to Zen

How App Overload is Reshaping the Digital Workplace Modern technology has delivered a limitless number of ways to send and receive information. While this can without doubt be convenient, it can also lead to workplace chaos and application overload. Bouncing […]

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Project Success Story

CCNA transforms an iconic Aussie food brand

CCNA teamed up with an iconic Australian snack food brand to transform their telephony system with a much-needed VOIP upgrade. Over 6 months CCNA managed the design and deployment of Avaya Aura 8 upgrades across three interstate locations. This project […]

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Project Success Story

CCNA help HRWWG make the right call with their telephony transformation

Explore how CCNA helped Hunter Region Working Women’s Group achieve the customer support upgrades they needed without sacrificing their focus on their current operations in the process.

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Case Study

CCNA prescribes the solution to simplify Virtus Health’s phone systems

Discover how CCNA helped Virtus Health, Australia’s largest IVF provider, untangle their complex amalgamation of inherited telephony systems, and digitally transform to meet today’s growing customer support and communication needs.

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Case Study

CCNA guides BridgeClimb to the cloud

Explore how CCNA and RingCentral led BridgeClimb to effectively scale-up to meet growing customer demands with quality customer service at the scale necessary to thrive in the hyper-competitive tourism market.

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Case Study

CCNA take starring role in Disney’s comms upgrade

Learn how CCNA improved Disney Australia’s telephony and network infrastructure by reducing environment fit-out time, reducing risk and increasing scalability. CCNA was well adapted to the specific telephony and infrastructure needs of Disney Australia, and they trusted CCNA to deliver the […]

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