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Project Success Story

Fintech pioneer makes the switch to SIP with CCNA

For the financial technology sector, time is money. Discover how CCNA’s project management expertise guided this global fintech leader in modernising their organisation’s communications by making the switch to SIP.

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Project Success Story

CCNA deliver the right prescription for Nepean Hospital’s comms

A busy hospital is one place where communication lines are most critical. Discover how CCNA worked with Nepean Hospital to scale up to meet their growing communities needs without interrupting their essential focus on delivering quality care and medical support.

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eBook

Moving to a Cloud Phone System and UCaaS eBook

Whether you’re considering deploying a new system or upgrading an existing one, you probably have a number of questions about UCaaS vs. other more traditional technologies and what to expect if you deploy a cloud solution. This guide provides answers […]

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Report

How App Overload is Reshaping the Digital Workplace report

Information is coming from everywhere, with unlimited ways for it to be delivered. Notifications flood mobiles; ads inundate web browsers; news and social media jostle for attention. Want to cuddle with puppies? There’s an app for that, and virtually everything […]

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Project Success Story

CCNA transforms an iconic Aussie food brand

CCNA teamed up with an iconic Australian snack food brand to transform their telephony system with a much-needed VOIP upgrade. Over 6 months CCNA managed the design and deployment of Avaya Aura 8 upgrades across three interstate locations. This project […]

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eBook

Your Definitive Guide to Contact Centre Technology in 2021

Driving revenue through inside sales has never been more important. Face to face interactions have reduced around the world, possibly never to return to pre-COVID levels. The value of a well-tuned phone sales engine for the modern enterprise is immense. A well-integrated CRM should be a source of real-time data intelligence that helps inside sales professionals make the right calls, and have all the necessary insights on hand to support a positive outcome

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Project Success Story

CCNA help HRWWG make the right call with their telephony transformation

Explore how CCNA helped Hunter Region Working Women’s Group achieve the customer support upgrades they needed without sacrificing their focus on their current operations in the process.

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Case Study

CCNA prescribes the solution to simplify Virtus Health’s phone systems

Discover how CCNA helped Virtus Health, Australia’s largest IVF provider, untangle their complex amalgamation of inherited telephony systems, and digitally transform to meet today’s growing customer support and communication needs.

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Case Study

CCNA guides BridgeClimb to the cloud

Explore how CCNA and RingCentral led BridgeClimb to effectively scale-up to meet growing customer demands with quality customer service at the scale necessary to thrive in the hyper-competitive tourism market.

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Case Study

CCNA take starring role in Fox Studios’ comms upgrade

Learn how CCNA improved Fox Studios Australia’s telephony and network infrastructure by reducing environment fit-out time, reducing risk and increasing scalability and flexibility. Fox Studios needed a network infrastructure that was adaptable and flexible to the unique, data-sensitive environment of […]

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