GWA Group’s Triumph: IDC Best in Future of Digital Infrastructure Award In today’s rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to stay ahead of the curve and deliver unparalleled customer experiences. The...
Are you curious about the state of managed communication services in 2023? Recently, our director Craig Sims was featured in the CRN State of the Australian Managed Service Providers (MSPs) 2023 report. CRN Australia serves as a primary hub of news and business...
Converged Communication Network Applications Pty Ltd (CCNA), is delighted to have been awarded the title of NICE A/NZ business development partner of the year (2021). NICE is an industry leader in contact centres, providing a digital-first, hyper-personalised...
CCNA is proud to announce that we have been recognised as one of GoTo’s (formerly LogMeIn) top performing implementation partners. CCNA delivers leading technology solutions and services within the Enterprise, Government, and Carrier market place. Our goal is always...
CCNA was named the winner of the 2021 CRN Impact Award for Workforce Empowerment for our work with the Department of Fire and Emergency Services (DFES) in Western Australia. The DFES looked to CCNA to help save lives by replacing an outdated 000 phone system...
As we wrap up 2021 and look forward to the upcoming holiday season, we would like to thank all of our customers, vendors and partners for their continued support over the past year. It is greatly appreciated. CCNA will continue to operate over the Christmas period to...
RingCentral has recognised CCNA as the Premium Partner of the Year 2021. CCNA was chosen out of more than 200 partners across Australia. Last year’s events pushed more Australian companies to cloud-based communications than ever before. CCNA and RingCentral have been...
Imagine a workforce, distributed or not, that communicates and collaborates seamlessly. Unified Communications as a Service (UCaaS) is a single solution that brings together fragmented communication methods such as telephony, video conferencing and file sharing. This...
Your network needs to be available, secure and protected, round the clock. Protecting valuable and sensitive business information and data is increasingly complex as users are no longer on just one corporate network: your people are accessing their information from...
Customer contact centres have been around for several decades helping customers solve basic concerns like password resets and login issues. They are responsible not only for helping customers solve problems but also acting as a customer service arm for businesses...
