CC RemoteReady
Remote Working Solutions
Whether you are planning for a remote working solution, need one with urgency or are just not satisfied with what you have on board at the moment, please reach out to us to discuss your Remote working needs
Empower your Employees to work Remotely with CCNA
Businesses cannot afford to shut down as a response to a pandemic. Contingency planning is extremely important to ensure business continuity.
In light of the ever-changing situation surrounding COVID-19, it is imperative that your business is able to operate seamlessly in these times. This requires effective and efficient remote work by your workforce.
A state-of-the-art remote work solution is not a mere ‘nice to have’ now. It is a ‘must have’ in order to provide uninterrupted customer service.
At CCNA, Here are some of the questions that we are encouraging our customers to reflect upon:
- Is your business equipped for Remote Work?
- Is your team able to work from home effectively and efficiently while enjoying high levels of job satisfaction?
- Is your frontline able to provide excellent customer experience from home?
Remote Working Options
Our Blog
GWA Group: IDC Future Enterprise Award 2022
GWA Group's Triumph: IDC Best in Future of Digital Infrastructure Award In today's rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to stay ahead of the curve and deliver unparalleled customer experiences. The recent win by...
CCNA in the CRN State of the Australian Managed Service Providers 2023 Report
Are you curious about the state of managed communication services in 2023? Recently, our director Craig Sims was featured in the CRN State of the Australian Managed Service Providers (MSPs) 2023 report. CRN Australia serves as a primary hub of news and business...
CCNA Recognised as NICE’s A/NZ Business Development Partner 2021
Converged Communication Network Applications Pty Ltd (CCNA), is delighted to have been awarded the title of NICE A/NZ business development partner of the year (2021). NICE is an industry leader in contact centres, providing a digital-first, hyper-personalised...
How well are you tackling the Personalisation challenge?
In today’s customer-centric world, an organisation’s success is heavily influenced by its ability to provide a personalised experience.
Will Artificial Intelligence drive the future of Contact Centres?
There is increasing pressure on Contact Centres. The question is whether Artificial Intelligence (AI) will alleviate this pressure.
How well are you tackling the Personalisation challenge?
In today’s customer-centric world, an organisation’s success is heavily influenced by its ability to provide a personalised experience.