CC RemoteReady
Remote Working Solutions
Whether you are planning for a remote working solution, need one with urgency or are just not satisfied with what you have on board at the moment, please reach out to us to discuss your Remote working needs
Empower your Employees to work Remotely with CCNA
Businesses cannot afford to shut down as a response to a pandemic. Contingency planning is extremely important to ensure business continuity.
In light of the ever-changing situation surrounding COVID-19, it is imperative that your business is able to operate seamlessly in these times. This requires effective and efficient remote work by your workforce.
A state-of-the-art remote work solution is not a mere ‘nice to have’ now. It is a ‘must have’ in order to provide uninterrupted customer service.
At CCNA, Here are some of the questions that we are encouraging our customers to reflect upon:
- Is your business equipped for Remote Work?
- Is your team able to work from home effectively and efficiently while enjoying high levels of job satisfaction?
- Is your frontline able to provide excellent customer experience from home?
Remote Working Options
Our CC RemoteReady Partners
Our Blog
CCNA Recognised as NICE’s A/NZ Business Development Partner 2021
Converged Communication Network Applications Pty Ltd (CCNA), is delighted to have been awarded the title of NICE A/NZ business development partner of the year (2021). NICE is an industry leader in contact centres, providing a digital-first, hyper-personalised...
CCNA Wins GoTo Connect Contact Centre Pro Award 2022
CCNA is proud to announce that we have been recognised as one of GoTo’s (formerly LogMeIn) top performing implementation partners. CCNA delivers leading technology solutions and services within the Enterprise, Government, and Carrier market place. Our goal is always...
CCNA Awarded 2021’s CRN Impact Award for Work with DFES
CCNA was named the winner of the 2021 CRN Impact Award for Workforce Empowerment for our work with the Department of Fire and Emergency Services (DFES) in Western Australia. The DFES looked to CCNA to help save lives by replacing an outdated 000 phone system...
How well are you tackling the Personalisation challenge?
In today’s customer-centric world, an organisation’s success is heavily influenced by its ability to provide a personalised experience.
Will Artificial Intelligence drive the future of Contact Centres?
There is increasing pressure on Contact Centres. The question is whether Artificial Intelligence (AI) will alleviate this pressure.
How well are you tackling the Personalisation challenge?
In today’s customer-centric world, an organisation’s success is heavily influenced by its ability to provide a personalised experience.